Data Interpretation, Data Visualization, Statistical Analysis, Predictive Modeling, Business Intelligence, SQL.
Python, Cisco Packet Tracer, Network Configuration, Troubleshooting.
Client Relations, Conflict Resolution, Customer Experience, Problem Solving, Active Listening.
POS Systems, Cash Handling, Inventory Management, Merchandising, Store Presentation, Supply Chain Support, Financial Reconciliation.
Cross-cultural Communication, Team Collaboration, Interpersonal Skills, Adaptability, Continuous Learning, Reliability, Task Prioritization, Time Management, Multitasking, Microsoft Office Suite.
Aspendale Gardens, Victoria, Australia
Summary
Managed daily operations and customer interactions in a fast-paced retail environment, ensuring efficient service delivery and financial accuracy.
Highlights
Operated advanced POS systems, accurately processing an average of 100+ transactions daily, including sales, returns, and refunds.
Provided high-quality customer service, resolving inquiries and issues promptly to enhance satisfaction and loyalty.
Executed comprehensive Start of Day (SOD) and End of Day (EOD) procedures, including precise cash reconciliation, contributing to zero discrepancies.
Managed daily financial accounts and reconciled transactions, ensuring meticulous record-keeping and operational integrity.
Melbourne, Victoria, Australia
Summary
Supported daily store operations, ensuring a clean, welcoming environment and efficient customer transactions.
Highlights
Efficiently operated POS systems, managing diverse payment transactions (cash, card, refunds) with 99% accuracy.
Maintained impeccable store cleanliness and strictly adhered to hygiene protocols, enhancing the overall customer experience.
Assisted an average of 50+ customers daily with product inquiries, fostering a welcoming and informative shopping environment.